1. Information We Collect

• Contact Information: Name, email, phone number when you reach out or hire us
• Project Data: Files, assets, content you provide for project work
• Payment Information: Processed securely through Stripe (we never store card details)
• Website Analytics: Anonymous usage data via privacy-friendly tools (Plausible Analytics)
• Communications: Emails, messages, feedback for support and project coordination

2. How We Use Your Data

• Deliver the services you've contracted us for
• Communicate about projects, invoices, and updates
• Process payments securely
• Improve our services and website experience
• Respond to support requests and inquiries
• Send project updates and occasional service announcements (you can opt out)

3. We Never

4. Data Security

We protect your information through:

• Encrypted connections (SSL/TLS) for all data transmission
• Secure cloud storage with access controls
• Regular security audits and updates
• Limited team access on a need-to-know basis
• NDAs signed with all team members and contractors

5. Your Rights (GDPR, CCPA Compliant)

You have the right to:

Email your request to privacy@akaflairworks.com — we respond within 30 days (usually within 48 hours).

6. Cookies & Tracking

We use minimal, privacy-friendly analytics (Plausible) that don't require cookie consent. No advertising cookies, no cross-site tracking, no personal data collection. See our Cookie Policy for details.

7. Third-Party Services

We use trusted services for:

• Payments: Stripe (PCI-DSS compliant)
• Hosting: Vercel, AWS (encrypted and secure)
• Email: Google Workspace
• Analytics: Plausible (privacy-first, GDPR compliant)